The skills, expertise and commitment of our colleagues have always been fundamental to the achievement of the Group’s strategic goals.

We invest in training, development and employee engagement activities in order to ensure that the Group provides a compelling and attractive employee proposition both for our existing employees and for candidates considering joining the Group.

During 2024, our teams filled almost 600 vacancies, resulting in the Group welcoming almost 250 new UK employees and almost 290 new employees in India. There were 2,498 Group employees as at the end of 2024.

Our Talent Acquisition team filled almost 40% of UK vacancies and over half of all the vacancies in India through direct recruitment activity, making cost savings against agency fees.

The People Development team, based in both the UK and India, concentrates on providing learning and development opportunities for all employees, using a mix of internal and externally sourced content, delivered through a range of media, including workshop and digital formats.

The People Development team delivered almost 2,500 internal workshops, with the number of recorded training hours averaging over 4,500 hours per month, representing around 11 workshop training hours per UK employee and over 38 hours per OSB India employee.

We have a genuine desire to retain, support and develop our employees. During 2024, over 140 UK employees were promoted to a more senior grade along with 185 employees within OSB India.

We believe in rewarding our employees fairly and transparently, enabling them to share in the success of the business. We also offer many benefits to our employees, read more about our benefits package.

There is a wide engagement at OSB Group with employees; our Workforce Advisory Forum (OurVoice) meets regularly and employee representatives from the UK and OSB India exchange regularly with Non-Executive Directors and Group Executive Committee members, bringing their ideas or concerns and sharing feedback.

Our 2024 Best Companies survey result saw us retain an overall ‘2 Star’ rating, with Best Companies defining this as an outstanding level of employee engagement. This resulted in the Group moving up to 45th place on their 2024 Top 100 list of large companies (between 200 and 1,999 people).

Colleagues within OSB India participated in a separate survey, run by the Great Place to Work Institute and following which OSB India were officially certified as a ‘Great Place to Work’ for the eighth consecutive year.

We continued to see strong feedback through Glassdoor, with the UK score at the end of 2024 sitting at 4.1 and the OSB India score slightly higher at 4.2. The scores were based on reviews submitted by current and former UK employees, reflecting the positive culture that exists throughout our teams.