We understand how much our colleagues bring to our organisation, which is why we try our best to give back, too. But don’t just take our word for it – we're proud to have received an ‘Outstanding’ rating in the 2023 Best Companies survey.
If you’re passionate about what you do, we'll reward you with a collaborative and engaging working environment. We’re also fully committed to equality and diversity and promoting a culture that actively values differences.
You’re working where?” “Where’s Chatham?” are just some of the comments I received when leaving central London (literally Holborn, so central as can be!) to work for OSB Group. I not only moved areas but I moved business types (publishing to finance) and functions (editorial to marketing). I was nervous at making the leap but I have never been happier at work.
To provide great customer service and continue creating award winning products, we need to look after our people. Our people are integral to our success and we want to nurture a hardworking, fun, supportive and inclusive environment. To ensure we stay in tune with our employees, we complete regular surveys and this is the result:
Our Purpose is to help our customers, colleagues and communities prosper. Our Values were carefully devised in-house by our people, for our people. They’re what our employees stand by, and support us in achieving our purpose.
We collaborate to create a culture in which we all share goals and values. We aim to build trust, respect and openness across the company. Using each other’s strengths alongside our own, we pull together, achieve more and surpass our competitors.
We all have responsibility for what we do and don’t shy away from asking tough questions. We take ownership of what needs to be done as well as our personal and professional development, helping to achieve the collective goals of the business. We don’t allow problems or concerns to continue, we act.
We set the bar high for ourselves and our customer service. Our customers are the ones who know when we're going above and beyond and remember the promises we keep. We look for continuous improvement and think creatively. We aim to be a role model – to inspire others around us to do the same.
We treat all others fairly and communicate in a way that respects an inclusive and diverse culture, listening to all voices and ensuring opinions are offered and heard. Everyone should be encouraged to reach their full potential and receive equal opportunity to do so, irrespective of background and beliefs.
We act with conscience and take social, environmental and ethical factors into consideration at all times. We apply the robust policies and procedures of our established governance frameworks to ensure our ‘brand’ is protected, and find ways to positively impact our customers, colleagues and the wider community. We speak up when it matters.
We understand your career and how you progress is as unique as your individual personality. We’ve created a culture and an environment that encourages personal growth and offers our people opportunities to learn and succeed.
Whether you’re in the early stages of your career or already have an established profession, we're constantly seeking to hire talented individuals who want to make a difference and grow with us.
We’re a connected company working together to create a business in which we can all take pride and prosper. Here are some of the reasons to join us.
We know developing our people is key to having a happy and successful workforce. We want to offer all our employees a long and prosperous career, with plenty of opportunity for personal and professional growth.
You’ll be given the opportunity to develop your skills and knowledge with comprehensive internal training and development programmes. Strong performance is recognised and rewarded, we have an internal employee awards scheme as well as a competitive salary and annual bonus opportunity.
Here at OSB Group you’ll see that work life balance is appreciated and genuinely matters. You’ll find us ‘informally formal’ with a relaxed and supportive working environment. We’ve built a culture where colleagues become friends and where playing hard complements working hard.
We love working in our offices, we’ve worked hard building a fantastic environment. However, while we value face-to-face interaction, we also acknowledge that people aren’t only productive in an office. Flexible working opportunities are important for establishing a healthy work-life balance, so if you see a role of interest we’re happy to explore together how it could work.
At OSB Group we’re truly committed to promoting diversity, equality and inclusion. Our aim is to encourage and support a culture that actively values differences, and recognises that individuals from diverse backgrounds and experiences can bring valuable insights into the Group and enhance the way in which we work.
We’re extremely proud of our dedicated Diversity and Inclusion (D&I) working group, who drive and challenge our Group D&I strategy. This group helps us to really understand D&I directly from our own workforce, allowing us to appreciate different views and opinions to make continuous improvements.
If you’re passionate about what you do, we'll reward you with a collaborative and engaging working environment. We’re also fully committed to equality and diversity and promoting a culture that actively values differences. Find out more about the target we've set ourselves by becoming a signatory of the Women in Finance Charter.
Giving something back to our community is important to all of us, whether that's volunteering, fundraising or environmental. By partnering with national and local charities, we hope to make a difference both nationwide and closer to home. Through focusing our efforts on our nominated charities, we hope to make a meaningful impact to the lives of those helped by these charities.
We like to put the fun in fundraising! As well as Group-wide fundraisers, we also support our employees with their own fundraising ideas. In fact, for every £1 raised the Group will match it, so what better excuse to come up with some weird and wonderful fundraising activities?
At OSB Group, we understand the value our people bring to the success of the Bank and that’s why we’ve put in place a strong benefits package, which after a year can be flexed to reflect your individual priorities. Read our full list of benefits
Our annual discretionary bonus scheme is dependent on how the business has performed overall for the year, and how you’ve performed against your objectives and our behaviours.
We offer a minimum 28 days’ leave (plus bank holidays), so that you can relax and recharge. Plus the opportunity to buy and sell holiday each year.
If the unforeseen happens, you’ll be protected in case you’re unable to work due to illness or injury.
Giving you some flexibility to support your work/life balance and split your time between office and home.
Giving peace of mind to you and your family if the unforeseen happens.
You’ll receive 26 weeks’ full pay … so you can enjoy those first precious months worry free.
Covering a wide range of services such as counselling, medical consultations and financial support towards optical care, dental and therapy treatments.
We contribute 8% to your pension, when you pay 5% so you can prepare for your future.
Optional scheme for those who want extra reassurance - fully funded (Grades C to E) or 50% funded (Grades F to J).
Create your future at a different kind of bank. At OSB Group we believe that attracting and retaining top talent is vital to the success of our business.
I really want to join but can't see a suitable role open at the moment - what can I do?
If you would like to speculatively share your details, please register on our careers portal and create a profile. Once you have created a profile, you can review our current vacancies and easily apply for future opportunities.
Will OSB Group ask for specific checks to be carried out before employment commences?
Yes, as part of the regulated Financial Services industry, we’re required to carry out a number of checks before you can join our team. All offers of employment are subject to a satisfactory pre-employment screening, including:
We will only carry out these checks if you have received an offer of employment.
I am an agency or third-party supplier looking for a contact. Who can I speak to?
If you’re a recruitment agency, email is the best way to get in touch. Contact us via email@example.com and if we need your help, we’ll be in touch.
Please note, OSB Group is not liable to pay any fees for speculative candidates or CVs.