The skills, expertise and commitment of our colleagues have always been fundamental to the achievement of the Group’s strategic goals.

We invest in training, development and employee engagement activities in order to ensure that the Group provides a compelling and attractive employee proposition both for our existing employees and for candidates considering joining the Group.

In 2022, we welcomed 386 new UK employees and 297 at OSB India and reached a milestone of 2,000 employees.

We place a lot of emphasis on learning and development opportunities for all employees, and the training we provide relates to a broad spectrum of skills and behaviours, management development programmes, regulatory training, regular CPD and business change content to support operational and other training needs. In 2021, our People Development team delivered over 1,300 separate internal workshops. The Group has a genuine desire to retain, support and develop its employees. During 2022, over 240 UK employees were formally promoted to a more senior grade along with 75 employees at OSB India.

We believe in rewarding our employees fairly and transparently, enabling them to share in the success of the business. We also offer many benefits to our employees, read more about our benefits package. In 2022, the Group became an accredited Living Wage employer and further sought to support UK employees by making a one-off £1,200 cost of living payment in August to all staff beneath senior management level. This payment was made to around 80% of the employee base and was not pro-rated to reflect either tenure or contractual working hours.

There is a wide engagement at OSB Group with employees; our Workforce Advisory Forum (OurVoice) meets regularly and employee representatives from the UK and OSB India exchange regularly with Non-Executive Directors and Group Executive Committee members, bringing their ideas or concerns and sharing feedback.

We also gather employee views through various surveys; in the 2023 Best Companies to Work For survey, OSB Group was awarded an overall ‘Two Star’ rating. OSB India participates in a separate employee engagement survey, run by the Great Place to Work Institute, and was officially certified as a ‘Great Place to Work’ for the sixth consecutive year.